24/7 emergency number
Every traveller gets a 24/7 emergency number that connects directly to a senior member of our operations team.
How we keep your trip safe
The company behind India to Bali, the checks on our vehicles and boats, and the support you have if something goes wrong.
- Legal entity
- PT Juara Pariwisata Nusantara
- Group
- Juara Holding Group
- Staff cover
- BPJS Ketenagakerjaan and BPJS Kesehatan
- Emergency line
- 24/7, to a senior operations team member
The company behind your trip
We operate in line with Indonesian law, as a registered and accountable business.
| Topic | What to know | Guide |
|---|---|---|
| Legal entity | Services are operated by PT Juara Pariwisata Nusantara, a registered Indonesian limited liability company (Perseroan Terbatas) within Juara Holding Group. | |
| Tax registration | A registered taxpayer (NPWP) in the Republic of Indonesia, meeting its fiscal obligations. | |
| Employment cover | All Indonesian employees are registered with BPJS Ketenagakerjaan, the national scheme for employment, life and pension benefits. | |
| Health insurance | All Indonesian employees are covered by BPJS Kesehatan, the national health insurance programme. |
Vehicles and drivers
Every vehicle in our fleet passes Indonesia’s mandatory roadworthiness test, Uji KIR, twice a year.
All vehicles carry GPS tracking. Our drivers are professionally licensed and have completed certified defensive driving courses.
Boat safety on charters
All chartered yachts and phinisis are certified by the Directorate General of Sea Transportation (Direktorat Jenderal Perhubungan Laut). On board you will find:
- GPS, radar and sonar for navigation
- VHF radio and a satellite phone
- Life rafts and life jackets
- Emergency Position Indicating Radio Beacons (EPIRBs)
Our charter partners are listed on the partners page.
Diving, trekking and other activities
For adventure activities we work only with providers that hold recognised international certifications.
For example, scuba diving is arranged with PADI 5-Star Dive Resorts, and mountain treks with operators that follow UIAA standards.
If something goes wrong
Related safety and trust pages
- About India to Bali Who we are and how we work.
- Partners and affiliations The transport and charter partners we use.
- Editorial standards How we check our travel information.
- Sustainability Our environmental and community commitments.
- Safety in Bali Staying safe as a traveller from India.
- Visa for Indians Visa on arrival explained.
Safety and compliance questions
All questions and answers
Ask us about safety
Tell us about your trip and anything you are unsure of. A planner in Bali replies within four business hours.
Message us on WhatsApp- Phone
- +62 811-3941-4563
- [email protected]
- Office hours
- Mon – Fri, 9:00 AM – 6:00 PM (GMT+8)