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Who handles your India to Bali trip

We list roles rather than biographies. The coordinator for your booking is named to you when the trip is confirmed.

Tree house on a Nusa Penida clifftop overlooking small islets
Client side
Enquiries, quotes and itinerary
Ground side
Permits, bookings, guides and drivers
Your coordinator
Named when the booking is confirmed
Replies
Within four business hours

Why we list roles, not names

This page sets out how a trip is staffed: which parts we handle, which parts sit with the Indonesian operators we book through, and what we do not do ourselves.

We list functions rather than biographies, because the person assigned to your booking is named to you when it is confirmed.

Where we have not seen something first-hand, our pages say so rather than dress it up as expertise.

How our editorial desk works

What we do and what operators do

Every trip has two sides. This is who is responsible for each.

Our team

Planning, bookings and checks

  • Enquiries, quotes and shaping the itinerary, on the timings Indian travellers work to
  • Permits, reservations, guides and drivers, arranged by our Indonesian desk
  • Checking each transport operator’s licences, insurance and crew certification
  • Writing and checking the recommendations on this site

Local operators

The companies that run the ground services

  • Employ the guides and drivers on your trip
  • Hold the licences and vehicle documents that govern the trip
  • Crew and run the vehicles, boats and aircraft
  • Provide their documents, which we can forward to you

Local specialists on the ground

Our core team is supported by a wider network of vetted local guides, drivers and specialists across Indonesia.

They know the temples, villages and routes, and explain local culture as much as they guide. That might mean a sunrise trek up Mount Batur or a quiet stay among Ubud’s rice fields.

They also open doors that are hard to book alone, such as cooking classes with local chefs and visits to traditional artisans.

How we vet guides and drivers
Stall of handmade goods at Ubud Art Market
Ubud Art Market
Aeroplane wing seen through a cabin window

What you can expect from us

  • One planner as your single point of contact while you plan
  • Your coordinator named to you when the booking is confirmed
  • Transport operators checked against Indonesian aviation and sea transport rules
  • Operator licences and vehicle documents forwarded on request
  • Private airport transfers and hotels arranged before you land
  • A local team on call 24/7 while you travel

Our transport checks are a documentation review by our operations staff, not an inspection by a certified surveyor or auditor.

Questions about our team

All questions and answers

Tanah Lot temple seen from above

Talk to the team that plans your trip

Send your city, dates and group size. A planner in Bali replies within four business hours.

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Office hours
Mon – Fri, 9:00 AM – 6:00 PM (GMT+8)